Privacy Policy - Family Safe Solutions
Last Updated: 03/17/2025
At Family Safe Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services.
1. Information We Collect
We collect the following types of information:
- Personal Identification Information:
Name, email address, phone number, and other details you provide when contacting us or filling out forms on our website. - Non-Personal Identification Information:
IP address, browser type, operating system, and other technical data to improve your experience on our website.
2. How We Use Your Information
We use your information for the following purposes:
- To respond to your inquiries and provide support.
- To process feedback or complaints.
- To provide information about our services.
- To improve our website’s functionality and user experience.
- To comply with legal obligations.
3. How We Protect Your Information
We implement a variety of security measures to safeguard your personal information:
- Data is stored securely and accessible only to authorised personnel.
- Regular security audits to ensure compliance with privacy standards.
4. Sharing Your Information
We do not sell, trade, or transfer your personal information to third parties unless:
- You provide explicit consent.
- It is required by law (e.g., mandatory reporting in child protection cases).
- It is necessary to provide our services (e.g., sharing with DCJ or partner agencies).
5. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us analyse website traffic and improve functionality. You can disable cookies in your browser settings, but this may affect your ability to use some features of our website.
6. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you.
- Request corrections to your personal information.
- Request the deletion of your personal information.
To exercise these rights, please contact us at taylordegoumois@familysafesolutions.com.au.
7. Links to Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to remove it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the date of the last update. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Family Safe Solutions
📧 Email: taylordegoumois@familysafesolutions.com.au
📞 Phone: 0429 033 297