If a child is in immediate danger, call 000 now. For suspected abuse, learn the steps to make a child protection notification below.
Call 000 (Emergency)Choose the right contact for the situation.
000 Police
If a child is in immediate danger or a crime is being committed.
Call Now132 111 NSW
For suspected risk of significant harm (ROSH) reports.
Call HelplineRecognizing when a child is at risk of harm is the first step in child abuse prevention. You do not need proof to report, only a reasonable suspicion.
Bruises, burns, or injuries inconsistent with explanation.
Extreme aggression, withdrawal, or fear of going home.
Poor hygiene, inadequate clothing, or untreated medical issues.
The Process
Making a child protection notification can seem daunting, but the system is designed to assess risk swiftly. You can find more details on legal frameworks in our Resources section.
The Child Protection Helpline assesses if the report meets the threshold for "Risk of Significant Harm" (ROSH).
If accepted, DCJ caseworkers may investigate the child's safety and family circumstances.
Actions range from family support services to out-of-home care if safety cannot be ensured at home.
Under Section 27 of the Children and Young Persons (Care and Protection) Act 1998, certain professionals must report.
Mandatory reporters must report if they have reasonable grounds to suspect a child is at risk of significant harm. Failure to report can result in penalties.
If you are a professional unsure of your obligations, Family Safe Solutions provides consulting on child protection legislation.
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Whether you are navigating the child protection system, need an assessment, or simply need advice — we are here to walk the path with you.